PRIVACY STATEMENT

We Value Your Privacy

National Privacy Principles

The National Privacy Principles established by the Privacy Act 1988 apply to Yin Health.

Type of Personal Information Held

Personal information that we collect and hold usually falls into the following categories:

Student, Client or Child Information submitted and obtained from the Student, Client or Child and other sources in connection with classes, practitioner/doctor consultations, Creche, Product purchases, newsletters;

Health information;

Financial information to process payments for purchasing products;

Information on each child being cared for in Creche such as name, age and address,
contact details in case of emergency, details on any medical or health concerns,

permission to allow medical treatment in an emergency;

Information obtained to assist in managing client and business relationships;

As part of registering with Yin Health, information may be voluntarily supplied through on-line forms and email for specific purposes in order for you to take full advantage of Yin Health’s services. Registration is free and completely optional.

Purposes for which We Hold Personal Information

We primarily hold personal information for the following:

Class participation
Practitioner/Doctor consultations;
Participation in workshops or courses
Care of children
Mothers Groups and other affiliated support Groups Training;
Client and business relationship management;
Marketing

Disclosures

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose. In some cases we may only disclose information with your consent.

We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

Contractors

We contract out a number of services from time to time. Our contractors may see some of your personal information. All contractors are obliged to sign a non-disclosure agreement. Typically our contractors would include:

I.T. contractors
Database and website designers
Child Carers
Accountant

Enquiries and Complaints

If you have any questions about this privacy statement, the practices of this website, or your dealings with the team at Yin Health, you can contact us in the following ways:

Email: connect@yinhealth.com.au

Telephone: 07 5438 8387

Post:

Yin Health

PO Box 160

Bli Bli QLD 4560

Australia

You can also make complaints to the Office of the Federal Privacy Commissioner. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.

Access

Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you.

We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information.

If you wish to obtain access to your personal information you should contact our Privacy Co-coordinator. You can modify or delete your information at any time by going to the ‘Contact Us’ area of the website. You will need to be in a position to verify your identity.

We might impose a moderate charge in providing access. Our Privacy Co-coordinator would discuss these with you.

You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.

Storage and Security of Personal Information

Yin Health takes all reasonable steps to ensure the security of our system. Any information that we hold for you is stored on secure servers that are protected.

Our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Yin Health. However, Yin Health will not be held responsible for events arising from unauthorised access of your personal information.

Feedback

The team at Yin Health welcomes ideas and feedback about all aspects of our service. This feedback will be used to administer and improve our services.

Privacy and Site Changes

From time to time, Yin Health may review and update its privacy statement. Revised versions will be updated on the website.

Disclaimer

Yin Health does not warrant, guarantee or make any representations regarding the currency, correctness, accuracy, reliability, or any other aspect regarding characteristics or use of the information presented in the service and/or links thereto and expressly disclaims liability for errors and omissions in the contents of this website.

The user accepts sole responsibility and risk associated with the use of the material on this service, irrespective of the purpose to which such use or results are applied.

In no event shall Yin Health be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action contract, negligence or tort, rising out of or in connection with the use or performance of materials on this service.

Copyright

Yin Health materials, including site design, pages documents and on-line graphics, are owned by or licensed to Yin Health and are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights.

Copyright of Yin Health materials resides with Yin Health.

Apart from any fair dealing for the purposes of study, research, criticism and review, as permitted under copyright legislation, no part of these services may be reproduced, re-used or redistributed for any purpose whatsoever, or distributed to a third party for such purpose, without written permission from the management of Yin Health.